Find quick answers to your questions below...

FAQ Help Page

Our Teeth Whitening Kits are Gluten Free, BPA Free, Cruelty Free, Vegan, 99% Kosher, and made in the USA in an FDA registered facility.

How do I use my new Sparkle White Teeth Whitening Kit?

1) Prepare the LED light
2) Prepare the trays
3) Check your teeth on the shade guide.
4) Place a small dot of gel onto each tooth impression on each tray. Do Not Use Too Much Gel! 1cc or less for the whole treatment is plenty.
5) Place trays in the mouth and gently press in place
6) Wipe off any gel that gets on your gums. The regular kit includes vitamin E swabs for this purpose. Do not leave gel on your gums during treatment.
7) Place the light in front of the trays and hold it with your lips. Turn the light on.
8) Leave the trays and the light in your mouth for up to 30 minutes. (If you notice any tingling or stinging please remove the light and wipe away any gel that has oozed onto the gums to avoid irritation.)
9) Remove trays and rinse in warm water.
10) Check your new shade!
11) Store everything in a clean dry place for next time. For best results store LED with batteries removed.

How long will my Sparkle White Teeth Whitening Kit last?

Each kit contains enough gel to whiten at least 10 times.

How often should I whiten my teeth?

For best results use every 3-4 days until you reach your natural white shade. You can whiten up to once per day if you need to whiten quickly. We recommend whitening once a month once you reach your natural white shade.

Should I brush my teeth prior to whitening my teeth?

Yes, but we recommend using a soft tooth brush and flossing as well.

Does the product Whiten Caps, Crowns, Bonding & Veneers?

Our products are safe for fillings, crowns, false teeth and other dentail work. In addition it will whiten dental work along with the teeth. However, the dental work will not get any whiter than it started. If it was matched to yellowed teeth then your teeth may lighten more than the dental work. It will definitely make it shiny and bright again.

Is your teeth whitening safe?

Yes! Our products work by removing stains from the teeth. It will not damage enamel. Be careful not to get the gel on your gums.

What is the difference between the peroxide & the peroxide free Teeth whitening kit?

The peroxide free teeth whitening kit is great for people with sensitive mouths.

Can I use with Braces?

We recommend waiting until they are off for best results.

How do I use my teeth whitening kit?

Why won’t my light turn on?

1)Remove the backing, remove the batteries, locate the clear plastic disc.

2)Remove the plastic disc and discard

3)Replace batteries + side up and screw backing into place

I melted my trays, how do I get a new set?

You may select them here http://www.whitewithstyle.com/product-p/trays.htm Use coupon Trays at checkout. Be sure to shape one tray at a time, in water that has boiled and slightly cooled, for best results.

Why are my gums white after treatment?

Blanching of the gums can occur if gel gets on them during treatment. It is temporary and not harmful. The color will return in a few hours. Please use less gel next time and make sure it doesn’t get on your gums.

Why do I have white spots on my teeth?

If your teeth have calcium deposits on them you will notice those whiten first. It is not harmful and it is not permanent. Please continue with your teeth whitening treatment and it will all even out beautifully. You may use the treatment up to once per day to even them out quickly.

Do you Ship to my country?

We ship worldwide. Please select International shipping at checkout.

My order was declined, why was I charged?

Your bank holds the funds for the charge and will release the funds to you as soon as the transaction settles. In the U.S. that usually takes 3 days, outside the U.S. it can take up to 10 days. It depends on your bank’s policies.

Why was I overcharged?

All of our pricing is in U.S. Dollars. International orders go through a currency exchange to covert the funds on your end to U.S. dollars. You will see the charge on your statement in your currency.

The shopping cart lists that all prices are in U.S. dollars and we note it again on the emailed receipt for your convenience.

I am outside the U.S how much will I be charged?

All of our pricing is in U.S. dollars. Your credit card will convert the funds to dollars during the transaction. For current rates you may check with your bank or get an estimate from the internet.

How do I track my package?

Orders are shipped within 3 business days. We send an email when your order is shipped from WWS and SSBP. Please check your spam folder for that email. Alternately you may login to your account and locate your tracking number for your order. Then enter it at www.usps.com USPS requires 72 hours to activate tracking links and they do not scan the package at every stop.

When will my package arrive?

Orders shipping within the U.S. arrive about 7 business days after shipping. Outside the U.S. please allow 2-4 weeks.

My Package was scanned delivered, why didn’t I receive it?

It arrived in a kraft or white colored bubble envelope with your regular mail delivery. You may want to double check with family members or neighbors to make sure someone didn’t get your mail for you and forget to mention it.

Why am I missing an item?

We are so sorry, we work hard to make each order perfect. Please email us at wwscare@gmail.com with your order number and what missing and we will correct the error.

How do I redeem my voucher?

Email this information to makingsmileswhite@gmail.com
Full Name:
Full Address:
City, State & Zip:
Country:
Email Address:
Phone #:
Voucher #:
Product:
Deal Site:

How can I change or cancel my order?

Please email MakingSmilesWhite@gmail.com to change or cancel your order. Be sure to include your order number, the correction necessary, or the reason for cancellation. Please do not send multiple emails.

How can I change my address?

If your order has not shipped yet we are happy to adjust the address. You may login to your account and change your shipping address. Alternately you may email MakingSmilesWhite@gmail.com with your order number and the complete correct address. Addresses cannot be changed on an order that has already shipped.

Why didn’t I receive an invoice via email?

It is likely that there was a typo in your email address when you placed your order. Please email wwscare@gmail.com with the full name used in the order or your order number and your correct email address and we will correct the email address and send you a new invoice.

How do I make a return?

We accept returns only on new, unused, unopened items, purchased directly from our website, that have been received in the last 14 days. To request a return please email makingsmileswhite@gmail.com with your order number and reason for return.

What are your product disclaimers?
You should not use this product if you are pregnant, or breast feeding, have health problems, periodontal disease, or gums that are in poor condition, wear braces, had recent oral surgery, decayed teeth, have roots that are exposed, have colitis, or have jaw problems. The manufacturer and seller assume no responsibility for any usage of product. You should consult with a dentist before attempting any at home treatments and understand that there are risks involved if not doing so. A small percentage of people may experience reversible tooth sensitivity and gum irritation which disappears when completed or by decreasing the amount of time you whiten your teeth each time, or by increasing the amount of time between whitening sessions.

I have a different question

Please email wwscare@gmail.com we will be happy to help you. We do our best to respond within 1 business day.

I need to talk to someone

For fastest reply please email wwscare@gmail.com with your full name, order number and question. If you prefer to speak on the phone please call 888-958-0621 please have the following handy: full name, order number, email address, and phone number. Office hours are 9am - 4pm PST Mon-Fri. For a quicker response please send just one email only to wwscare@gmail.com

For Affiliate inquiries or Wholesale Ordering please email us at whitewithstyle@gmail.com DO NOT EMAIL ORDER INQUIRIES HERE.
ONLY EMAIL WWSCARE@GMAIL.COM FOR ORDER OR PRODUCT QUESTIONS. THANK YOU.



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